SUMMARY INFORMATION
CONTRACT FOR THE PROVISION
OF
E-SAFE ADMINISTRATOR DUTIES IN ASCEND NTDC
SYSTEMS ADMINISTRATOR: with Ascend Domestic Abuse Service For Women on
a temporary basis for the ongoing imbedding of the eSafe CRM System.
NTDC is a community voluntary sector local development company
delivering social inclusion, community development, social services
and rural development programmes throughout North Tipperary.
ASCEND DOMESTIC ABUSE SERVICE FOR WOMEN offers confidential support
services and information to women who have or are experiencing
domestic abuse in their intimate relationships. Services include one
to one support, a helpline, court accompaniment, information and
outreach support. The service is available throughout North Tipperary
including Roscrea, Nenagh and Thurles.
Ascend?s primary purpose is to ensure that women have support and
information about the dynamics of domestic abuse and of relevant
services available so that they can make informed choices. The Service
is committed to ensuring that every woman will live a life without
coercive control and reclaim the power to fulfil her potential. Ascend
aims to work collectively and collaboratively with women, families,
communities, and agencies to promote a clearer societal
acknowledgement of the unacceptability of domestic abuse. Ascend aims
to put the safety of women and children at the centre of our work, to
empower women in their lives, and to advocate on their behalf where
appropriate.
This Contact for Services will be until December **Apply on the
website**. It is envisaged that the work will involve **Apply on the
website** hours per week, subject to review and agreement. The budget
for this tender is ?4,**Apply on the website**.
For informal enquiries, please contact Kathleen Maher, Manager Ascend
NTDC ? **Apply on the website**
TENDER SPECIFICATION
CONTEXT
eSafe was introduced in our organisation in November **Apply on the
website**. The System Administrator will play a key role in ensuring
that eSafe it is being used effectively within the organisation. The
System Administrator?s focus throughout the organisation on high
quality data being entered in the system.
PROJECT BRIEF
The System Administrator needs to understand all aspects of system
usage within the service .
* User management: Setup of new users, de-activation of users who
have left, management of user access levels
* Troubleshooting users? issues, acting as main contact with
Enclude where further support is needed
* Monitoring data quality, taking actions to address poor data
quality as required (eg. merging of duplicate records, identifying
root cause of poor data quality).
* Maintaining documentation on the system, updating as required.
* Creating new reports/dashboards as required and providing support
to other staff members in relation to reports as needed.
* Monitoring and creation of reports and statistics.
* Ad-hoc user training
* Identifying areas for improvement of the system and feeding back
to Enclude
* Carrying out small configuration changes, such as drop-down list
updates.
* Preparing for new Salesforce releases (software upgrades)
REPORTING TO
* Reports directly to the Manager, Ascend NTDC.
BUDGET
* The Tender Proposal should outline a daily and half daily rate.
This rate should be inclusive of any expenses.
* VAT, where applicable, should be shown separately and must appear
on the proposal.
* The figures quoted must be the best and final offer for the award
of the contract.
ADDITIONAL TENDER DOCUMENTATION REQUIREMENTS
* Tax Clearance Certificate or Access Number
* Professional Indemnity Insurance
* Curriculum Vitae of person/s applying, including two referees
TENDER APPLICATION
* Outline plan of how you would deliver this project.
* An outline of skills, qualifications, and experience relevant to
the specification.
* Examples of similar work carried out.
* Fee Proposal.
ADDITIONAL
* Garda Vetting will apply to the role
We need : English (Good)
Type: Permanent
Payment:
Category: Others
